Fake Calls, Real Risk: Watch Out for Abri Credit Union Impersonators

Posted by on July 31st, 2025 in Uncategorized

At Abri Credit Union, your security is our top priority. We want to make you aware of a recent increase in scam activity targeting credit union members. Scammers are impersonating Abri representatives and using sophisticated tactics to try to access your personal financial information.

Please take a moment to review the following information so you can protect yourself and your accounts.

What’s Happening?

Members have reported receiving phone calls that appear to come from Abri Credit Union’s phone number – (815) 267-7700. These calls are spoofed, meaning scammers manipulate caller ID to make it look like the call is coming from us when it’s not.

The fraudsters often claim to be from Abri’s fraud department, saying they need to verify suspicious activity on your account. They may even know limited personal details about you, making the call seem legitimate. But their goal is to get you to share sensitive information.

Red Flags to Watch For

These scam calls usually involve:

  • No mention of a case number (Abri’s fraud department will always provide one).
  • Requests for full or partial card numbers, CVV security codes, or online banking login information.
  • Pressure to “verify” information immediately or risk account closure or fraud.

These are not legitimate requests. Abri Credit Union will never ask for this information over an unsolicited phone call, email, or text.

What You Should Do

If you receive a call like this:

  • Hang up immediately.
  • Do NOT share any personal or account information.
  • Call us directly at (815) 267-7700 or the number listed on the back of your Abri Credit Union card to verify any account concerns.

Remember, real Abri representatives will never ask for:

  • Your full card number or CVV code
  • Your online banking login credentials
  • Your PIN or password
  • Verification codes sent to your phone

Common Scam Methods

Here are the main tactics scammers are using:

Vishing (Voice Phishing):

You receive a call from someone claiming to be from Abri. They spoof our number and try to collect sensitive info like your debit card number or online banking password.

Phishing & Smishing (Email & Text Scams):

You get an email or text message alerting you to supposed suspicious activity. It urges you to click a link or reply with personal information. These messages often look real but are designed to steal your data.

Protect Yourself with These Tips

Stay vigilant to keep your personal and financial information secure:

  • Never give personal or account information to anyone who contacts you unexpectedly, even if the caller ID looks legit.
  • Do not click on links or call numbers provided in suspicious texts or emails.
  • Always contact Abri Credit Union directly if you’re unsure.

Staying alert and informed is the best way to stop scammers in their tracks. If you suspect you’ve received a scam call, email, or text claiming to be from Abri, please report it to us right away by calling (815) 267-7700.

Let’s Fight Fraud Together

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